|
|
|
As the Premier Independent BMW Mercedes Service Facility in the South East,
it's our Mission to Provide Unparalleled Service and Workmanship. |
::
Opening Hours ::
Monday - Friday
8am – 5pm
|
|
Customer's Rights
We feel it's important that you know your rights when it comes to servicing your
BMW. It is our policy to adhere 100% to all laws. If you have any questions
about your rights, don't hesitate to ask.
You are entitled by law to:
|
1 |
A written estimate for repairs which will cost more than one hundred
pounds, unless waived or absent face-to-face contact (see item #4). |
|
|
|
|
2 |
Return or inspection of all replaced parts, if requested at time of repair
authorization. |
|
|
|
|
3 |
Authorize orally or in writing any repairs which exceed the estimated
total presales tax cost by more than 10%. |
|
|
|
|
4 |
Authorize any repairs orally or in writing if your vehicle is left with
the repair facility without face-to-face contact between you and the
repair facility personnel. |
|
|
|
If you have authorized a repair
in accordance with the above information, you are required to pay for the costs
of the repair prior to taking the vehicle from the premises.
|
|
About Us
